📦 Shipping Policy
At Jo Bakes™, we are committed to delivering our handcrafted baked goods as quickly and safely as possible.
🚚 Shipping Responsibility
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Shipping is paid by the customer at checkout.
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We use trusted carriers such as USPS, UPS, and FedEx to ensure reliable delivery.
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Orders are typically processed and shipped within 1–4 business days of purchase.
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We aim for same-day delivery in Miami, FL on wholesale orders of 10 units or more, when possible.
📍 Shipping Methods
Due to the delicate nature of some of our pastries (such as our Masa Real with guava and coconut), we highly recommend selecting Priority 2-Day Shipping at checkout to preserve freshness and structure.
We package all products with parchment paper and plastic wrap, then secure them in a snug-fit box to minimize movement during transit.
📦 Packaging Specs
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Typical box size: 9 x 3.5 x 2 inches
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Approximate weight: 1.6 lb
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Our packaging is designed to protect the product while keeping shipping costs efficient.
⚠️ Carrier Handling Disclaimer
While we do our best to ensure that your package is secure and well-prepared for transit, we cannot control how the carriers handle each package once it leaves our bakery. We are not liable for any damage caused in transit due to mishandling by shipping providers.
🎁 Bonus: Share Your Unboxing & Get 20% Off!
We love seeing your experience!
🎥 Send us a short video of your unboxing when your order arrives.
As a thank-you, you’ll receive a 20% discount code for your next order.
📧 Email your video and order number to: [email protected]
